Rules

Thank you for supporting Wiltshire Air Ambulance

The closing date of this raffle is 17 December 2019 and the draw will take place on 19 December 2019.

Applications must be from players aged 16 years old or over. No person under this age is allowed by law to enter the Wiltshire Air Ambulance Christmas Raffle.

Any person who has entered the Wiltshire Air Ambulance Christmas Raffle who is under 16 years old will automatically forfeit any prize and will be excluded from future entries. If a child under 16 years old is found to have participated in a lottery after the lottery draw has taken place, then a full refund will be made to that person and any prizes that might otherwise have been due to them will not be paid out. If prizes have already been paid out, all reasonable attempts will be made to recover them.

Wiltshire Air Ambulance reserves the right without notice or reason to cancel or refuse entry to the raffle. The Wiltshire Air Ambulance's decision on all matters affecting the draw is final and legally binding. No correspondence regarding the results of the draw will be entered into.

Complaints will be handled in line with complaints procedure found within The Wiltshire Air Ambulance Policy & Procedure. This is available online at https://www.wiltshireairambulance.co.uk/ Complaints that cannot be resolved by Wiltshire Air Ambulance including personal attention from the Promoter will be escalated to a third party; the Fundraising Standards Board.

Top three winners will be notified by telephone where a telephone number is available. A list of winners will be published on our website https://www.wiltshireairambulance.co.uk/ the next working day after the draw. The list of winners can also be accessed by calling Wiltshire Air Ambulance Membership Services.

Wiltshire Air Ambulance reserves the right to publish the names of winners.

The cost of each ticket and entry is £1. New players will be sent no more than 12 tickets.

There are no alternatives to the cash prizes and no interest is payable. Payment of prizes will be made by cheque by post within 21 days.

Tickets may not be sold in the street.

Terms & Conditions:

Wiltshire Air Ambulance accepts no liability for loss, theft or delay due to post or for any interest for late items. Wiltshire Air Ambulance is not liable for any late bank payments.

Wiltshire Air Ambulance staff and their families are excluded from playing the Raffle. Woods Response Services employees are excluded from playing the Raffle.

No detail in the application may be changed in any way once it has been submitted except for change of address.

The Wiltshire Air Ambulance Christmas Raffle is open to residents of England, Wales and Scotland. No entrants are allowed from Northern Ireland, the Channel Islands, or the Isle of Man.

The Wiltshire Air Ambulance Christmas raffle is subject to the laws of England and Wales.

Supporting Information used in promotion of The Wiltshire Air Ambulance Raffle. Wiltshire Air Ambulance is licensed by the Gambling Commission, and this lottery is run under the rules laid down by the Gambling Act 2005 (www.gamblingcommission.gov.uk).

The Wiltshire Air Ambulance Christmas Raffle is intended to be a fun way to support Wiltshire Air Ambulance and the vital work we do. If you feel you have a problem with gambling you should visit Gambleaware's website where you can get help and advice Gambleaware or contact the National Helpline on 0845 6000 133, lines open 8.00am until midnight.

The person responsible for this lottery is Mr D Philpott. Wiltshire Air Ambulance, Outmarsh, Semington, Wiltshire, BA14 6JX.

Responsible Gambling

Wiltshire Air Ambulance is a member of the Lottery Council UK and or contributes to the Responsible Gambling Trust which has been set up to promote and encourage responsible gambling, by funding gambling research and education and the treatment of problem gambling, providing access to support where needed.

If you are worried about your gambling or that of someone close to you, Gambleaware is the UK's leading authority on the provision of support, advice and counselling to people affected by gambling problems. If you or someone you know needs help or advice call their helpline 0808 8020 133 or visit Gambleaware.

Self-Exclusion

While most of our supporters gamble within their means, we recognise that gambling can be a problem for some.

If you are worried about your gambling or that of someone close to you, Gambleaware can provide support and information. To support problem gamblers, we operate a self-exclusion policy which means you will not receive any marketing material from us about our raffles and lotteries. The exclusion will start after you notify us with your intentions and will last for a minimum of six months. To find out further information, please write to our supporter care team at:

Wiltshire Air Ambulance,
Outmarsh,
Semington,
Wiltshire,
BA14 6JX

Complaints

Any complaints regarding our raffles or lotteries can be made directly to Wiltshire Air Ambulance by contacting our dedicated supporter care team at:

Wiltshire Air Ambulance,
Outmarsh,
Semington,
Wiltshire,
BA14 6JX

We will aim to respond to initial complaints and queries within 48 hours of receipt of the complaint.

If the complaint is not satisfactorily resolved, the matter will be escalated appropriately.

Every complaint will be taken seriously and fully considered by Wiltshire Air Ambulance in order that a satisfactory resolution can be achieved.

In the event that a satisfactory outcome can still not be reached, in accordance with the agreed protocol arranged on behalf of members by the Lotteries Council the matter will be referred to The Independent Betting Adjudication Service (IBAS), which acts as an impartial adjudicator on disputes that arise between gambling operators and their customers.

i. The player will be provided with IBAS referral details.

ii. The outcome of IBAS intervention will be reported to the Gambling Commission

1st prize £3,000

2nd prize £500

3rd prize £100

Runner-up prizes 5 x £25

Closing Date: 17 December 2019

Draw Date: 19 December 2019

Just £1 per ticket

Play Now